Frequently asked
Common questions
- How do I know if my roof leak is serious?
- Any active leak deserves a look within days, not months — water travels along rafters and sheathing, so the stain on your ceiling is rarely directly below the entry point, and the damage grows quietly in between. If you see water coming in during a storm, bubbling paint, or a musty smell in the attic, call for an inspection. Most repairs we do are smaller than the homeowner feared, but the ones that aren't are always the ones that waited.
- Can you repair just part of a roof, or will you push a full replacement?
- We repair when repair is the right call — a sound 12-year-old roof with a flashing failure gets new flashing, not a sales pitch. We'll tell you honestly when a repair is enough, and just as honestly when the shingles around the repair are brittle enough that we'd be nailing into a roof that's near the end anyway. You get both numbers and the reasoning, then you decide.
- Will my homeowner's insurance cover the repair?
- Storm damage — wind-torn shingles, fallen branches, ice dam damage — is often covered; wear-and-tear and age are not. We document damage with photos and measurements in the format adjusters ask for, and we can meet your adjuster on the roof. See our insurance claims page for how the process works, or ask during your inspection.
- How fast can you get out for a leak?
- Active leaks get priority scheduling — typically within a few days, and sooner when weather allows. If water is coming in now, we can often get a temporary weather-tight patch in place first and schedule the permanent repair right behind it. Call (207) 360-ROOF and tell us it's active.
- Do repairs come with a warranty?
- Yes. Our repair workmanship is warranted, and we'll tell you up front exactly what the warranty covers — a repaired area on an otherwise aging roof carries a different promise than a repair on a roof in good overall shape, and we put that in writing either way.